How EPS Global Helped thyssenkrupp Transform Its Network Infrastructure with Open Solutions

Challenge

thyssenkrupp needed to refresh its aging Wi-Fi infrastructure across hundreds of locations, including large warehouses with challenging environmental conditions. The company sought a solution that would:

• Scale efficiently across their distributed sites
• Operate reliably in industrial environments with dust and humidity
• Enable deployment without requiring technical expertise at each location
• Reduce both operational and capital expenses
• Maintain stable connectivity for business-critical warehouse operations

"Our requirements are different from typical data center environments," explains Marco Decker, Head of Software-Defined Network Services at thyssenkrupp Materials Services. "We operate in industrial areas where equipment must withstand dirt, dust, and humidity while maintaining stability. With hundreds of sites across Europe and Asia, we needed hardware that could be easily installed with minimal on-site technical support."

Implementation

The deployment process was designed for simplicity and reliability:

1. thyssenkrupp places hardware orders with EPS Global
2. EPS Global manages pre-configuration, testing, and verification
3. Equipment ships directly to business sites, fully prepared for installation
4. On-site personnel connect the pre-configured devices using simple instructions

To ensure smooth transitions, thyssenkrupp adopted a "big bang" approach, replacing all access points at each location during off-hours to prevent signal overlap issues between old and new systems.